Shipping Information

Welcome to our Shipping Information page. This policy outlines the shipping practices of TreasuresGrown.

Shipping Coverage

We ship our products worldwide.

Please note that certain locations may be restricted. If your shipping address falls within a non-serviceable area, we will contact you promptly to discuss available options.

Free Shipping (USA Only)

We offer FREE SHIPPING on all orders shipped within the United States.

Shipment Processing Times

• All orders are processed within 2–3 business days.

• Orders are not shipped or delivered on weekends or public holidays.

• During periods of high order volume, processing times may be extended slightly.

• If there is a significant delay in processing or shipment, we will notify you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for international orders are calculated and displayed at checkout.

Estimated Delivery Times

• Domestic (USA): 3–5 business days

• International: 7–14 business days

Delivery timelines may vary based on destination, shipping carrier, and customs clearance procedures.

Shipment Confirmation & Tracking

Once your order has been shipped, you will receive a Shipment Confirmation Email containing your tracking number(s).

Tracking information typically becomes active within 24 hours of shipment.

Customs, Duties & Taxes

TreasuresGrown is not responsible for any customs duties, taxes, or fees applied to international shipments.

All additional charges imposed after shipping are the responsibility of the customer.

Damages

TreasuresGrown is not liable for products that are damaged or lost during shipping.

If your order arrives damaged, please follow these steps:

1. Contact the shipping carrier immediately to file a claim.

2. Retain all original packaging materials and the damaged item before filing the claim.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

• Address: 5333 Raadets Gade, Suite 23, Charlotte Amalie,
  St Thomas 00802, U.S. Virgin Islands, USA

• Email: sales@gemsstudio.com