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Shipping Information

Welcome to our shipping information page. This policy outlines the shipping practices for TreasuresGrown.

Shipping Coverage

We ship products worldwide.
However, certain locations may be restricted. If your address falls under a non-serviceable area, we will contact you immediately.

Free Shipping (USA Only)

We offer FREE SHIPPING within the United States on all orders.

Shipment Processing Times

• All orders are processed within 2–3 business days.

• Orders are not shipped or delivered on weekends or holidays.

• During high-volume periods, processing may take slightly longer.

• If delays occur, we will notify you by email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for all international orders will be calculated and displayed at checkout.

Estimated Delivery Times

• Domestic (USA): 3–5 business days

• International: 7–14 business days

Delivery times may vary depending on your location and customs clearance.

Shipment Confirmation & Tracking

Once your order has shipped, you will receive a Shipment Confirmation Email with your tracking number(s).
Tracking information becomes active within 24 hours.

Customs, Duties & Taxes

TreasuresGrown is not responsible for any customs fees, duties, or taxes that may be applied to international orders.
All additional charges imposed after shipping are the customer’s responsibility.

Damages

TreasuresGrown is not liable for any products damaged or lost during shipping.

If your order arrives damaged:

• Contact the shipping carrier to file a claim.

• Save all packaging materials and the damaged product before filing the claim.

Contact Us

If you have any questions regarding our shipping policy, feel free to contact us:

Address:
5333 Raadets Gade, Suite 23, Charlotte Amalie
St Thomas 00802, U.S. Virgin Islands, USA

Email: sales@gemstudio.com